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Operations manager wanted (Paid role)

By February 7, 2021Club

We’re seeking to fill the role of Operations Manager to manage the day to day club operations including canteen, bar and facility maintenance to ensure facilities are available for all members and visiting teams, whilst also maximising the revenue Waverley Hockey club can achieve from its facilities.

This will be a paid role and the following sections outline all aspects of the role.

Apply now


$25 per hour

Time commitment

  • Approx. 10 hours per week (flexible working hours / days) over approx. 25 weeks (19 rounds PL season plus finals plus pre-season)
  • Whilst the role is not expected to be at the club for all games, it is a requirement to be in attendance for all Premier League home games, and it is preferred that the individual will be at the club on a regular basis
  • The role can be done as a job share arrangement

Key responsibilities

Canteen & Bar

  • Work closely with Social committee and Unit committees to maximise revenue for key game days and events (including JSC etc)
  • Maintain a list of suppliers and source new suppliers
  • Ensure adequate stock levels, rotation of stock to ensure no spoiling and order stock as required
  • Manage delivery of stock as required
  • Propose food & drink options to Executive for ratification where changes are proposed

Volunteer / Airtaskers Rosters

  • Provide to each Unit Committee’s (Men, Women, Juniors) Roster Co-ordinator a schedule of days / times and number of volunteers required
  • Work with each Unit Committee’s (Men, Women, Juniors) Roster Co-ordinator to ensure adequate coverage of all required volunteering slots
  • Ensure each Unit Committee’s (Men, Women, Juniors) Roster Co-ordinator maintains documentation of volunteering as records for volunteer levy refunds
  • Where a volunteer slot cannot be filled by the responsible Unit arrange for an Airtasker to fill this role
  • Ensure Finance committee receive all Airtasker invoices for timely payment

Ground Hire

  • Liaise with the Grounds booking co-ordinator to ensure awareness of all bookings and arrange facility support as required, including but not limited to:
    •  rooms open & close if renting the rooms
    • Additional cleaning after functions
    • Canteen / bar open for ground hire where the club has an opportunity to earn income eg JSC training or practice games

Facility maintenance

  • 24 hour emergency contact and attend facility as required
  • Putting out and taking in council bins
  • Co-ordinate one working bee with each Unit (Juniors, Men’s & Masters, Women’s) with at least one to be held prior to Round 1
  • Maintain a list of suppliers
  • Arrange maintenance as required and ensure supplier has access to facility as required to complete the task

Vendors / Suppliers / Tradespeople

  • Ensure Finance Committee are aware of all new vendors /suppliers / tradespeople
  • Ensure Finance committee receive all invoices for timely payment

Club Rooms

  • Work with each Unit Committee to manage a schedule of who will open and close the Club rooms each day (as applicable) throughout the season
  • Keep the office, canteen and club rooms organised, neat and tidy throughout the season
  • Co-ordinate cleaners; oversee regular cleaning quality and arrange additional cleaning as required (eg following events)

Premier League home game days

  • Attend the club for all PL home game days overseeing activities on this day
  • Setup Premier League post game functions each game day (heat up food, put food on platters, setup tables, tidy up afterwards etc)

Club Functions

  • A limited number of functions will be held during the season for example the Life Members lunch and the Sponsors lunch. Work with the relevant Committee member responsible for each event to help organise (order food etc), setup, serve food, packup

Preferred Skills

  • Proactive, a self-starter who can make decisions (when needed) and get things done
  • Proficient computer skills
  • Confident communications skills – face to face, phone and computer
  • An understanding of hockey and / or sporting clubs and members expectations
  • An appreciation of and experience working with volunteers
  • Possess “handy person” skills to a level that they would be able to undertake basic maintenance e.g. fixing hinges, light globes, basic repairs etc.


The club can support you to obtain the following required qualifications:

  • Working with Children
  • RSA (Responsible Service of Alcohol)
  • Food Handling certificate

Resources required

  • Computer
  • Internet access


Any interested applicants should contact the club President Nikki Gerling at

Apply now